Virya Software

Your resource for ethical Joomla! ® extension development


Our professional support is designed to help you overcome all product-related issues when implementing ]project-open[ in your organisation. Support is available in different varieties.

Subscription based support

 

Subscription based support represents an insurance for you that your ]project-open[ installation will be available at any time during its life cycle. Different support plans are available to suit your organisation's needs and budget.

The following support levels are available:

Basic Silver Gold Enterprise
Preventative maintenance Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Security updates

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Bug fixing

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Email support

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Chat support

Fotolia 4662637 XS

Fotolia 4662637 XS

Fotolia 4662637 XS

Phone support

Fotolia 4662637 XS

Fotolia 4662637 XS

Upgrade to released versions

Fotolia 4662637 XS

Fotolia 4662637 XS

Support staff Support Engineer Support Engineer Senior Engineer Dedicated Engineer
"Bug request" guaranteed reaction time - - 48h 24h
"Job stopper" guaranteed reaction/resoluion time -/- 48h/- 24h/- 8h/24h
Supported versions Stable version Stable version Released version Customised version
Included support hours per month 0.5h 1h 2h 4h
Monthly price £110 £220 £390 £820

Guaranteed reaction times are maximum times, actual reaction times are usually far below this limit. Please see our Service Level Agreement and Terms & Conditions for more details.

Installation support - hosting on a server of your choice

Other possibilities include the installation on an arbitrary dedicated/shared server located at your office or with a hosting provider of your choice. Depending on the pre-configuration needs and operating system we usually charge between £500 and £700 for a native installation. Contact us with detailed information about the system ]po[ needs to be installed on and we send you a detailed quote.

Webinars

Webinars are educational seminars that are accessed over the Internet. During those webinars we introduce you to the application and give you the opportunity to ask specific questions regarding ]po[ . Webinars are charged by the hour, please get in touch with us to further clarify your particular needs.

Support based on hour and material

Please get in touch with us to further clarify your particular needs.

Professional Evaluation

]po[ is an open-source product which means it can be downloaded, explored and used at no costs. Commercial modules that add additional functionality are available for purchase. Those modules are usually targeted to large enterprise clients. Please note that offering a free product we do not dispose of classic sales channels, which means that we have very limited resources at our disposal to provide services such as free pre-sales support.

To close this gap we offer professional evaluation to help you understand how well ]po[ could satisfy the needs of your company. Professional Evaluation is a packaged service which gives you up to three hours of dedicated consulting to help you determine whether]project-open[ meets the needs of your organisation. This is usually enough time for a conference call, an online demo, or the completion of a Request For Information (RFI) of up to 5 pages. The cost of this service is £250. Please contact us with detailed information and we can arrange a first conference call to clarify the details.

Customisation and Software Development

Make use of the comprehensive knowledge of the ]po[ developers to customise and tailor the application to your specific needs, integrate new packages or develop new extensions. Please get in touch with us to further clarify your particular needs.

Interactive Images

htmlmap2-make-images-in-joomla-interactive-hotspotsDo you need to make your static images interactive, with hover-areas and clickable regions?  

HTML Map 2 allows you to:

  • Create areas of your image ('hotspots') which can be linked to pages within your site or external URLs
  • Change the image when a visitor hovers over the 'hotspot'

Read more about HTML Map 2

Links with Screenshots

bookmarksreloadedlogoAre you fed up with boring pages of links to sites you support? 

Bookmarks Reloaded allows you to:

  • Capture and display a screenshot of the links you add
  • Restrict categories and links using the native ACL
  • Import bookmarks from TEGDesign's Bookmarks extension

Read more about Bookmarks Reloaded

Whizzy Tags

viryaknotlogoNeed to display your tags in an eye-catching way? 

Whizzy Tags allows you to:

  • Render specific words in a tag cloud as links to com_content articles
  • Create tag clouds from K2 article tags

Read more about Whizzy Tags

Microdata and Semantic HTML Extensions

viryaknotlogoWe're pretty passionate about microdata and semantic HTML here at Virya Software, so much so that we've launched a separate site to host our extensions. 

At Microdata for Joomla you will find:

  • Free Joomla! Core Overrides stuffed full of microdata
  • Commercial template overrides for many popular extensions, adding microdata to the core output
  • Specialist extensions which add microdata in specific formats and allow you to add microdata within content

Visit Microdata for Joomla!